erek sandal Privacy Policy

This page describes what we collect when you use erek sandal and how we keep that data protected. We handle personal information according to applicable privacy law. When you create an account, deposit funds, or place entries on our sportsbook (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), or esports markets (Mobile Legends, Free Fire, PUBG Mobile), we collect certain details to verify your identity, process your payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and operate our platform securely.

Our commitment is to collect only what we need, use it only for stated purposes, and protect it from unauthorized access. We do not sell your data to third parties for marketing. We do not track your browsing outside erek sandal. We do encrypt sensitive information like payment details and government ID numbers.

Read this policy to understand your rights and our responsibilities. If you have privacy questions after reviewing this page, contact our support team through your account dashboard.

What We Collect and Why

When you sign up on erek sandal, we ask for an email address and phone number. We use these to verify account control, send you transaction receipts, and reset your password if needed. We do not use your email or phone to add you to marketing lists without consent.

Before your first withdrawal, we ask for government ID and proof of address. We verify your identity to comply with financial regulations and prevent fraud. We store this information encrypted and limit access to a small team on our backend. We do not share ID numbers or addresses with payment processors; we only confirm to them that your account has passed verification.

Account data: Email, phone, username, password hash (encrypted, never stored in plain text).
Identity verification: Government ID and proof of address, encrypted and retained only while your account is active.
Transaction history: All deposits, wagers, withdrawals, and payouts recorded in your account dashboard for audit purposes.
Payment information: Payment method type (e.g. DANA, e-wallet, mobile banking, local payment) but never full card or bank account numbers; those stay with the payment processor.
Activity logs: Device type, IP address, login times, and game category visited — used to detect suspicious access patterns.

We collect deposit and wager data so we can issue your account statements, process your withdrawals, and maintain compliance records. We keep this history for the duration of your account and for a period afterward as required by financial regulations. We do not use this data to profile you for marketing or share it with unrelated businesses.

Jurisdiction note: Our servers may sit outside Indonesia. However, we comply with Indonesian privacy standards for members accessing erek sandal from Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions.

Our Data Handling, Third Parties, and Your Rights

We do not sell or rent your personal data. We share information only with payment processors (to process DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), hosting providers (to run our servers), and compliance teams (to verify regulatory requirements). We require these third parties to handle your data securely and not use it for their own marketing.

Our payment partners receive only the minimum information needed to process transactions. They do not see your full ID number or address. We handle the identity verification; they handle the fund transfer. Similarly, our hosting provider stores encrypted data backups but does not have access to decrypted personal information.

Cookies and tracking

We use cookies to keep you logged in to erek sandal and to remember your language preference and game category views. These are session cookies that expire when you close your browser, plus a few longer-term cookies to enhance your experience. We do not use cookies to track your activity outside erek sandal or to build a profile for third-party advertisers.

Your rights on erek sandal

You have the right to request a copy of all personal data we hold about you. We can provide your account history, transaction records, and verification documents in a standard format. To request your data, contact our support team through your account dashboard. We typically respond within five business days.

You have the right to correct inaccurate information. If your address or phone number has changed, update it through your account settings or contact support. We will verify changes before updating our records.

You have the right to request deletion of your account. When you close your account on erek sandal, we remove your password, email, and phone from active systems. We retain transaction history and ID verification records only as long as financial regulations require — typically three to seven years depending on your jurisdiction. We cannot delete this information early because it is required for audit trails and fraud prevention.

Security and data breach

We encrypt sensitive data using standard encryption protocols. We do not store full payment card numbers or bank account details; payment processors retain those. We require employees to sign confidentiality agreements. We perform security audits and update our systems regularly.

If we discover a data breach affecting your erek sandal account, we will notify you via email within thirty days of discovery. We will explain what information was affected and what steps we and you should take. We maintain cyber insurance to help cover costs of any breach response.

Contact and changes to this policy

If you have privacy questions or concerns, reach out through the support ticket system on your account dashboard. We respond during standard business hours (09:00–21:00 Jakarta time). During holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, response times may extend, but we will address your inquiry when our team returns.

We may update this privacy policy to reflect changes in our practices or applicable law. We will notify you of material changes via email. Your continued use of erek sandal after an update constitutes acceptance of the new policy.

Our services are available only where local law permits. We do not offer erek sandal in jurisdictions where online gaming is prohibited. Users are responsible for verifying that their access and use comply with their own jurisdiction's privacy and gaming regulations.